1. Who We Are
This website is operated by Drive Along Car Sales ("we", "us", or "our"). We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of data protection law, Drive Along Car Sales is the data controller for personal data collected through this website.
2. What Data We Collect
We may collect and process the following personal data:
- Contact information: Name, email address, phone number when you enquire about a vehicle or submit a form.
- Vehicle information: Registration number, make, model, and other vehicle details when you use our sell your car or part-exchange features.
- Payment information: When you pay a deposit, your payment is processed securely by PayPal. We store a record of the transaction but do not store your full payment card details.
- Technical data: IP address, browser type, and usage data collected automatically when you visit our website.
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries about vehicles
- Process vehicle deposits and reservations
- Provide valuations for your vehicle
- Communicate with you about your enquiry or purchase
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing necessary to perform a contract with you (e.g., processing a deposit).
- Legitimate interests: Processing necessary for our legitimate business interests (e.g., responding to enquiries, improving our services).
- Legal obligation: Processing necessary to comply with legal requirements.
- Consent: Where you have given specific consent for processing (e.g., marketing communications).
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Enquiry data: Up to 3 years from the date of enquiry
- Transaction records: 7 years for accounting and legal purposes
- Marketing preferences: Until you withdraw consent
6. Your Rights
Under UK data protection law, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data in certain circumstances.
- Restriction: Request restriction of processing in certain circumstances.
- Portability: Request transfer of your data to another organisation.
- Objection: Object to processing based on legitimate interests.
To exercise any of these rights, please contact us at manvbuys@hotmail.com.
7. Cookies
This website uses essential cookies required for the website to function properly, including authentication cookies to keep you logged in. We do not use tracking or advertising cookies.
Third-party services embedded on our website (such as finance calculators) may set their own cookies. These are subject to their own privacy policies.
8. Third-Party Services
We may share your data with the following third parties:
- PayPal: For processing deposits and payments.
- Email service providers: For sending you communications.
- Finance providers: If you enquire about vehicle finance.
We ensure all third parties process your data in accordance with UK data protection law.
9. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
Drive Along Car Sales
Email: manvbuys@hotmail.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit ico.org.uk for more information.
